All SOG ARTWORK products are produced on demand. Production typically requires 2-5 business days before an order ships.
During periods of high demand, production time may extend slightly.
Estimated delivery times after production:
Delivery estimates are not guaranteed and may vary due to postal service delays, customs processing, weather conditions, or other factors outside our control.
Once your order ships, a tracking number will be sent to the email address provided at checkout.
Customers are responsible for providing accurate shipping information. Orders shipped to an incorrect address supplied by the customer may require additional shipping fees for replacement or reshipment.
Because all products are custom-produced on demand, SOG ARTWORK does not accept general returns or exchanges.
However, we stand behind the quality of our products.
If an order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include:
Once verified, we will arrange a replacement at no additional cost.
If a print contains a manufacturing or printing defect, we will review the issue and provide a replacement where appropriate.
Returns or refunds cannot be issued for: